1. Introduction
This Shipping & Delivery Policy explains how Unity Style Collections Ltd (“we”, “our”, “us”) manages the processing, shipping, and delivery of orders placed through unitystylecollections.com .
As a brand specializing in wedding and occasion wear, including custom-made outfits, delivery timelines and expectations are clearly defined to ensure a smooth customer experience.
2. Shipping Coverage
We currently offer:
- Nationwide delivery across Nigeria
- International shipping [if applicable, specify countries]
Shipping availability may vary depending on logistics and location.
3. Order Processing Time
Ready-Made Products
- Processing time: [1–3 business days] after payment confirmation
Custom Orders
- Processing includes design approval, production, and finishing
- Estimated timeline: [Insert 7–21+ business days depending on complexity]
Production begins only after:
- Measurement confirmation
- Design approval
- Payment confirmation
4. Delivery Timelines
Delivery timelines vary based on location and product type:
- Standard Delivery (Nigeria): [Insert 2–7 business days]
- International Delivery: [Insert 5–15 business days, if applicable]
- Custom Orders: Delivered after completion of production
Please note that delivery timelines are estimates and not guaranteed.
5. Event-Based Orders (Important)
For weddings and special occasions:
- Customers must place orders well in advance of event dates
- We recommend ordering at least [Insert recommended timeframe, e.g., 3–6 weeks prior]
- We are not liable for delays caused by late order placement
6. Urgent & Express Orders
We may offer expedited services for urgent orders:
- Priority production and faster processing
- Additional charges may apply
- Subject to availability and feasibility
Customers must confirm express options before placing the order.
7. Shipping Charges
- Shipping fees are calculated at checkout based on location and order size
- Any applicable customs duties or international fees are the responsibility of the customer
- Charges are clearly displayed before payment
8. Order Tracking
- Tracking information will be provided once the order is shipped
- Customers can monitor delivery status through the courier service
If tracking is unavailable, customers may contact support for updates.
9. Delivery Delays
While we strive to meet delivery timelines, delays may occur due to:
- High order volumes (especially during wedding seasons)
- Public holidays or peak periods
- Logistics or courier issues
- Weather or unforeseen circumstances
We will make reasonable efforts to keep customers informed of any delays.
10. Failed Delivery Attempts
If delivery fails due to customer-related issues:
- Incorrect or incomplete address
- Unavailability at delivery location
The following may apply:
- Re-delivery charges
- Return of the package to our facility
- Additional shipping fees for re-dispatch
11. Delivery Confirmation
- Orders are considered delivered once received at the provided address
- Signature or proof of delivery may be required
We are not responsible for orders once successfully delivered.
12. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Notify us within 48 hours of delivery
- Provide photos or evidence of the issue
- We will investigate and resolve the issue accordingly
Claims reported after the specified timeframe may not be accepted.
13. Address Accuracy
Customers are responsible for providing accurate delivery details.
We are not liable for delays or losses resulting from incorrect or incomplete address information.
14. Policy Updates
We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be effective upon posting on the website.
15. Contact Us
For shipping or delivery inquiries, please contact:
Email: support@unitystylecollections.com
Address: SHOP 10, OPPOSITE PRIMARY SCHOOL, JAJI STREET, KUBWA, KUBWA, ABUJA, FCT,NIGERIA
16. Acknowledgment
By placing an order with Unity Style Collections Ltd, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.